National Savings and Investments
NS&I (National Savings and Investments) is one of the largest savings organisations in the UK, with over 26 million customers and more than £100 billion invested. We are best known for Premium Bonds, but also offer a range of other savings and investments to suit different people’s needs, including our Direct Saver and Children’s Bonus Bonds. All products offer 100% security, because NS&I is backed by HM Treasury.
NS&I is an Executive Agency of the Chancellor of the Exchequer.
As an ongoing measure of our customer service, we had, since 1997, held Charter Mark accreditation – an independent award for service quality within the public sector. In 2009, Charter Mark was replaced by a new Customer Service Excellence Standard, which we achieved at the first assessment. We were successfully re-accredited in 2010. Our UK Contact Centres have also achieved accreditation and awards from the Customer Contact Association, for demonstrating high levels of service.
In January 2009, NS&I retained ISO14001 accreditation, first achieved in 2007 and a firm indicator of our commitment to delivering a sustainable business. NS&I has also achieved IIP (Investor in People) accreditation for the 10th year running.
In the Moneywise Customer Service Awards 2011, NS&I won the award of Most trusted Cash ISA provider.
Why save with us
Who we are
In 1861, the Palmerston government set up the Post Office Savings Bank – a simple savings scheme aiming to encourage ordinary wage earners to “provide for themselves against adversity and ill healthâ€. We separated from the Post Office in 1969, becoming National Savings. In 1996, we became an Executive Agency of the Chancellor of the Exchequer. NS&I (National Savings and Investments) is now one of the largest savings organisations in the UK, with over 26 million customers and almost £100 billion invested.
A range of 100% secure investments
We offer a range of savings and investments to suit different people at different stages of their life. All the money you save or invest with NS&I will be 100% secure, as we are backed by HM Treasury – there is no overall limit on how much is guaranteed. You can see the full range on this website or call us if you have any questions or want our brochures. Our UK customer service team is here to help you every day from 7am till midnight.
Definitions
Tax-free means that interest is exempt from UK Income Tax and Capital Gains Tax.
AER (Annual Equivalent Rate) illustrates what the interest rate would be if interest was paid and compounded once each year.
Gross is the taxable rate of interest without the deduction of UK Income Tax.
Net is the rate of interest payable after the deduction of UK Income Tax at the rate specified by law (currently 20%).
