Advise Guide

Problem at work

What to do to sort it out

If you’ve got a problem at work, it’s best to sort it out early by talking to your employer. However, some problems are more complicated and you may have to complain in writing. If this doesn’t sort things out, you may need to consider taking your case further.

 

What can I do about a problem at work?

If you’re unhappy about something at work, try talking to your employer before things get out of hand. You may need to explain your problem in writing if you can’t sort it out informally.

If you’re facing disciplinary action or the threat of losing your job, your employer should act fairly and follow the correct legal guidelines. This should include a chance for you to defend yourself in a meeting and to appeal against any decision you don’t agree with. It’s a good idea to do this in writing.

It’s often useful to get advice before you approach your employer so you know where you stand. There are organisations who can give you free support and help.

Sometimes it’s not possible to sort things out directly with your employer and you may need to take your case to an employment tribunal. You’ll usually have to do this within three months from the last time the event you’re complaining about happened. You’ll need to complete a form and it’s often a good idea to get help with this.